

EARN STARS WITH EVERY PURCHASE
Simply link your credit or debit card to your account and seamlessly earn 10 stars for every $1 you spend at any EVO Entertainment location, online, or in the Elevate Entertainment App.
CHOOSE YOUR REWARDS
The choice is yours! You can spend your stars however you’d like in our Rewards Marketplace.
ENJOY ALL THE PERKS
As a thank you for joining, a FREE Popcorn will be automatically added to your account and can be redeemed at any time. Earn your way to new tiers to unlock even more perks!

Need help with your rewards account?
Reward Support
Join Elevate Rewards
and become a
GUEST STAR
YOU’LL GET
- Free popcorn when you sign up AND on your birthday
- Waived online service fees when purchasing tickets in-app
Spend $500* and
become a
RISING STAR
YOU’LL GET
- All Guest Star rewards, plus:
- 100 bonus stars
- Access to secret menu items
- Exclusive food and beverage offers
Spend $1,500* and
become a
Super STAR
YOU’LL GET
- All Rising Star rewards, plus:
- 500 bonus stars
- Access to exclusive merchandise
- Exclusive events
- Early ticket access to special events
1 DOLLAR SPENT = 10 STARS EARNED
Within one year of signup date
Stars expire after 12 months without a purchase.
Frequently Asked Questions
Can I register multiple credit cards to earn rewards?
Absolutely! You may add as many cards as you would like. Any transactions made using a registered card will earn you stars automatically.
What is Thanx?
Thanx is the loyalty program provider that we chose to partner with. They power our Elevate Rewards™ Program.
Why does Thanx need my credit card?
We take security very seriously, and for that reason, we chose to partner with a company that built their product so that your information is not stored anywhere in the system. When you register your credit/debit card with Elevate Rewards™, your card info is sent DIRECTLY to Visa, Mastercard, etc. This is how you tell them to enroll you in the program. At no point does Thanx or Elevate Entertainment Group ever see, know, or store your card number. This allows the transactions you used with your registered credit/debit card to be automatically detected without adding any risk to you, and your card information never touches either of our systems.
Can I use cash?
Yes, you can pay with cash and easily upload your receipt in the EVO Entertainment App to still earn Stars on your purchase.
Do rewards expire?
The Birthday Free Bottomless Popcorn offer expires 31 days after the date it is issued. All rewards expire 365 days after they are issued. Stars expire after 12 months without a qualified purchase.
If I accidentally pressed the "Redeem" button for my reward but did not mean to, can I get it back?
Please email the Thanx support team at support@thanx.com and they will happily assist you!IF I ACCIDENTALLY PRESSED THE "REDEEM" BUTTON FOR MY REWARD BUT DID NOT MEAN TO, CAN I GET IT BACK?
Where can I join Elevate Rewards?
Our EVO Entertainment App is available on Apple devices in the Apple App Store, and on Android devices in the Google Play Store.
How do Stars work?
Every time you make a qualifying purchase with a connected credit or debit card, you will automatically collect stars. You can then exchange these stars for a variety of rewards in our Rewards Marketplace. Every dollar you spend at any EVO venue will earn you 10 stars.
How do I collect stars?
You will automatically collect stars when you make a qualified purchase with your registered credit/debit card or upload a receipt.
How long does it take for stars to show up?
Your Stars should usually appear moments after your purchase, but sometimes may take up to 3 business days, based on your credit card provider and bank's handling time.
How do I check my stars balance?
You can see your current star balance in the EVO Entertainment App by clicking on ‘Rewards’.
When do my stars expire?
Your stars will expire when you've not made any purchases for 12 months.
Can I earn stars on private event bookings?
No, stars are not earned on private event bookings.
How do I redeem stars for rewards?
Our new point system allows you to choose the rewards that are most valuable to you! Open the EVO Entertainment App and navigate to “Rewards” to view star balance and browse the Rewards Marketplace. Select your reward by clicking “Redeem”. A QR code and 5-digit code will appear and 1-hour timer will begin.
How do I redeem my rewards online?
Redeeming rewards online is currently unavailable.
How do I redeem rewards in-venue?
When redeeming any Bowling, Gaming, or Food & Beverage rewards in-venue through counter-service, show your reward code to a cast member to apply it to your order.
When redeeming a Food & Beverage reward through Mobile QR Ordering, simply copy the 5-digit code and paste it into the promo code field on your QR Mobile Ordering check out screen in your mobile web browser.
Why can't I redeem all rewards?
You may see rewards in the marketplace that you can't redeem. Most of the time this means that you don't have enough Stars or that the reward will be available at a future date. Click on "See Details" to learn why that reward is unavailable to you.
What rewards can I redeem my stars for?
Open the EVO Entertainment App and navigate to “Rewards” and then to “Rewards Marketplace” to browse rewards that are available for redemption.
Can I use multiple rewards at once?
Only one reward may be redeemed per transaction.

